We can ship to to all residential and commercials addresses in the Contiguous U.S. Most orders ship same or next business day. You should allow 24 to 72 hours for order shipment upon initial placement of an order. All items are shipped with a verified tracking number for online tracking and delivery confirmation. Our carriers make multiple pickups from us throughout the day with the latest cutoff time at 3:00 p.m.
We use the UPS, FEDEX, or USPS depending on the weight of the order. You will receive a tracking code once your order is shipped so you can track your order up until delivery.
Shipping usually takes just a few days however we cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by us or other parties only as an estimate only. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
When it comes to "returns" we are committed to providing our customers with the best customer service. We accept returns of most products* for exchange or refund less original shipping charge within 30 days of the delivery date. Items must be in new, unaltered, and unused condition**. Original sales receipt must accompany your return. Refunds can only be credited to the original payment method.
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
*Unless the product’s item description notes that it cannot be returned or stipulates a different return policy time period
**New, Unaltered, and Unused Condition means an item that is returned without showing signs of wear or damage
Software, video games, Frozen, Refrigerated, Perfume and Cologne are not returnable or refundable due to the nature of these product.